Expedia Group reviews

3.7

70% would recommend to a friend

(7,794 total reviews)
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Ariane Gorin

72% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Good people work for Expedia and their efforts are the only thing that keep the company going. The company changes direction and re-orgs all the time and most employees I knew and talked to daily were on edge most day wondering what was next and how it might impact them. Expedia has pretty good benefits and the amount of travel in my position was fair. I like to travel and they don't pinch pennies where you are on the road. I appreciated that we didn't have to stay in the cheapest hotels or book flights with layovers, etc. The other side of hard work is that you learn a lot, I did while there and have skills I can use elsewhere now.

Cons

No work life balance. Level of work for many of the employees is unacceptable. I was promoted a couple times but my position was not backfilled and I just had to do the old job and the new job. This was OK until the person above me left and I had to do three jobs. It was not possible to do a good job at all three positions and my employees were already working too hard to move some of the work load down to them. We did what we could and kept the department functioning but not able to perform as well as I would have liked it.

2.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The product is amazing and the people creating the product are brilliant. The office locations are truly a site to see. The UK headquarters were in Soho, London and are now in Covent Garden. The office in Montreal is 20 paces form the Notre Dame. The view from US Headquarters is all of Seattle. From a technology perspective the company is bleeding edge and the developers are always creating better ways to present our product to the consumer. Internal development teams design workflow tools that rival our ecommerce solutions. It is a pleasure to tell people you help deliver Expedia to the world.

Cons

Expedia is a vacation spot for inept leadership. I have seen numerous millionaires come into Expedia and waste millions of dollars with little to no thought going into their decision making process. There is absolutely no long-term vision. The review process for employees is based solely on the 'what have you done for me lately' model of management. There is a huge separation between senior management and the teams working to keep the business online. Communication is non-existent unless a leader is blaming an employee for failure to accomplish a goal they never delivered. I can't imagine that any technology leader at Expedia has been successful outside of the work place.

5.0
Aug 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The executive leadership across Expedia is top-notch from our CEO to our divisional leaders. Bright, strategic, innovative, and really push others to raise (and clear) the bar. This isn't a hierarchical organization. Employees are encouraged, and expected, to speak up, work hard, raise flags, and find new ways of operating. The leaders speak frankly are both realistic and motivating at the same time. Dara (our CEO) especially is believable. He is whip-smart but can also speak to the masses in a clear and engaging way. There is a lot of opportunities for you to make your career your own. You don't come and stay in the same job for 5 years (unless you want to); rather you can gain new experience simply by raising your hand. People aren't overly concerned about titles here; as long as you have something to say and are willing to pitch in to get things done then you can basically make your own way. This is really motivating to those who want to see their fingerprints within a company v. being part of a large machine.

Cons

It's still a fairly new company so there are kinks when you are growing so fast, performing so well and creating structure on-the-go. There could be better processes in place but those are often resisted by this go-go crowd. The result is often inconsistency or simply re-building from scratch a lot of time. Because of some of the younger talent, there are more evident gaps in people management. A lot of your experience depends on how well your manager delegates & communication & looks out for your development. While that is true at most places, some managers at Expedia can lack either the experience or time to do these important steps. That said, many managers are brilliant at it. The key is to ask for what you need - repeatedly, if needed. Expedia gives a lot of leeway so you need to take control of your own path, too.

Viewing 262 - 264 of 7,794 Reviews

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