Is Experian a good company to work for as a Client Development?

Client Development professionals working at Experian have rated their employer with 3.7 out of 5 stars in 170 Glassdoor reviews. This is a lower than average score with the overall rating of Experian employees being 4.1 out of 5 stars. Search open Client Development Jobs at Experian now and start preparing for your job interview by browsing frequently asked Client Development interview questions at Experian .

Does Experian pay Client Development employees well?

Client Development professionals rate their compensation and benefits at Experian with 3.8 out of 5 stars based on 170 anonymously submitted employee reviews. This is 5.1% worse than the company average rating for salary and benefits. Find out more about Client Development salaries at Experian.

How happy are Client Development professionals working at Experian?

62% of Client Development employees at Experian would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Client Development professionals have also rated Experian with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (136) , Senior Software Engineer (101) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Sales (64) , Customer Service Representative (63) , Director (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 553 reviews)); "great people and a company that tries its best to stick to values" ((in 480 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 460 reviews)); "Very flexible and good work/life balance" ((in 356 reviews)); "Colleagues which are a great" ((in 170 reviews))

What are the cons of working at Experian according to real employee reviews?

"Poor management and lack of empathy" ((in 220 reviews)); "It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." ((in 145 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 107 reviews)); "Many layoffs over the past 2 years due to poor executive management" ((in 80 reviews)); "Senior management does not have the skill set to effectively run group." ((in 56 reviews))

Experian Client Development reviews

3.7

62% would recommend to a friend

(170 total reviews)

Brian Cassin

69% approve of CEO

72% positive business outlook

Ratings by demographic groups

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Client Development employees have rated Experian with 3.7 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

170 reviews

5.0

Nov 16, 2023

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Super boss, nice pay, good training

Cons

communication issues, strict rules and guidelines

Experian Response

2y

Thank you for sharing your positive experience at Experian! We're thrilled to hear that you appreciate your superiors, the competitive pay, and the quality of our training. We appreciate your recommendation for James Blalock and are glad to hear he's making a positive impact. We will actively work to enhance communication channels and ensure that our guidelines strike the right balance.

2.0

Nov 8, 2023

Use to be a great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits such as medial Insurance provident fund and cell phone included

Cons

Poor commission structure crazy amount of processes Processes always change Targets unattainable Management fly off the handle at the slightest inconvenience

Experian Response

2y

Thank you for taking the time to share your feedback and experiences. We value the opportunity to address your concerns and hopefully an opportunity to turn your 2 rating in to 5. We're committed to making Experian a truly exceptional place to work, and we're proud of our global 4.3 star glassdoor rating. Pleased to hear you value our benefits however it's disheartening to hear you feel there are several areas of improvement. We have a safe environment to vocialise any concerns, small or big, with HR or ideally direrctly with leadership. If you haven't done so already I'd certainly recommend doing so. Alternatively, I'd love to understand your points of view in more detail and assist. Please reach out to me, in the strictest of confidence, on doug.kelsall@experian.com to expand on your feedback, thanks.

4.0

Nov 7, 2023

A good employer with challenges still to overcome

Account manager

Recommend

CEO approval

Business Outlook

Pros

Experian has improved over the years, genuinely increasing customer centricity, accountability and is working to overcome some of the barriers associated with being a large and complex business,

Cons

There is still a lot that doesn't work as it ought to (systems can be cumbersome and databases we rely upon are not always as joined up as they should be). In my opinion, Experian wastes some of its money on what I would call vanity projects. There are many initiatives that are not robustly linked to real business success outcomes.

Experian Response

2y

Thank you for taking the time to leave a review. As a business we do have a continued focus on putting our customers first so thank you for highlighting that. We appreciate your further feedback, and we will consider this moving forward. Thanks again for your comments.

Viewing 40 - 42 of 170 Reviews

Jobs at Experian

Senior Data Scientist, Innovation Lab - Remote

Senior Data Scientist, Innovation Lab - Remote

San Diego, CA

View job

Mailroom Associate - Onsite NH

Client Development Executive - Employer Services (Remote)

Client Development Executive - Employer Services (Remote)

United States

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