Experian Client Development reviews

4.0

71% would recommend to a friend

(134 total reviews)
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Brian Cassin

69% approve of CEO

72% positive business outlook

Client Development employees have rated Experian with 4.0 out of 5 stars, based on 134 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

134 reviews
1.0
Jan 28, 2018

Dont do it

Recommend
CEO approval
Business Outlook

Pros

Get to create and submit your own time card so you know its right.

Cons

Everything else. I worked here 4 years. Just dont. I dont even wanna go into details thats how bad this place is. Itll seem cool at first but sucks.

4.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Autonomy, Interesting work, great people, access to leadership, progression opportunities

Cons

hard to navigate, broken systems, very fast paced, average benefits

2.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

There's many lovely people working there

Cons

Pay is well below where it should be. You'll find many people who do far less work getting paid far more. People who actually do the work get paid nothing for it. They also forget that to carry out your job effectively, you need specialist knowledge which is built up over time and this is not reflected in your pay at all. Underappreciated. Treated as if just disposable and not really cared about. Lack of understanding of the training and skills required for the job. Management completely do not understand what your job actually involves (do not try to) and do not listen to anyone actually working the job. Expect you to work an unreasonable work load. Had managers complain about feeling sick watching me flip between systems on my computer when trying to do something for them - if it makes your head hurt following this for 2 minutes, imagine having to work at that speed all day. Absolutely no room for career development and too few people actually care about staff improving in their career. Management use those who are trying to progress to get extra work out of them without giving anything back. Ultimately you will remain in the same position and on the same pay. Targets are completely unreasonable. Regularly ask for survey feedback but nothing actually changes and they don't even acknowledge the many negative points raised by staff in the surveys. Your job will grow to encompass everything but you will get nothing back for taking on the extra work and will be given the same rating as everyone else in your end of year. Lot's of changes implemented by people higher up executed terribly and then left for those at the bottom to deal with all the resulting issues.

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Experian Response
8y
Thank you for your feedback. I’m glad to hear you enjoyed working with many of your colleagues at Experian, while being frustrated at times. We take great strides to ensure our pay structure and compensation packages are competitive in the market. There are also many levels of employee recognition at Experian, ranging from peer-to-peer acknowledgement to regional recognition of contributions to the company aligned with our corporate values, The Experian Way. We encourage our employees to take advantage of the variety of training programs offered – several are even self-directed and free for any employee who wants to register. We continue to work on our communication efforts so that our employees know their voices are heard through feedback and survey results and are being incorporated into action plans. Thanks again for your feedback as it will help us improve even further.
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Glassdoor has 8,118 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.