Is Experian a good company to work for as a Client Development?

Client Development professionals working at Experian have rated their employer with 3.7 out of 5 stars in 161 Glassdoor reviews. This is a lower than average score with the overall rating of Experian employees being 4.1 out of 5 stars. Search open Client Development Jobs at Experian now and start preparing for your job interview by browsing frequently asked Client Development interview questions at Experian .

Does Experian pay Client Development employees well?

Client Development professionals rate their compensation and benefits at Experian with 3.9 out of 5 stars based on 161 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Client Development salaries at Experian.

How happy are Client Development professionals working at Experian?

64% of Client Development employees at Experian would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Development professionals have also rated Experian with a 4.3 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (136) , Senior Software Engineer (102) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Director (64) , Sales (64) , Customer Service Representative (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 542 reviews)); "great people and a company that tries its best to stick to values" ((in 485 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 463 reviews)); "Very flexible and good work/life balance" ((in 344 reviews)); "Colleagues which are a great" ((in 177 reviews))

What are the cons of working at Experian according to real employee reviews?

"Poor management and lack of empathy" ((in 216 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 106 reviews)); "Senior management does not have the skill set to effectively run group." ((in 56 reviews)); "No training was provided from a technical aspect and this was largely pushed onto existing staff to provide who were already battling through unachievable workloads." ((in 48 reviews)); "Upper management is clueless." ((in 44 reviews))

Experian Client Development reviews

3.7

64% would recommend to a friend

(161 total reviews)

Brian Cassin

69% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Development employees have rated Experian with 3.7 out of 5 stars, based on 161 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

161 reviews

1.0

Apr 29, 2019

awful place, would never go back

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

peopleare nice to work with

Cons

no support from managers EVER

Experian Response

7y

Thank you for taking the time to leave a review. We are glad to hear you enjoyed working with your collogues at Experian. We put an emphasis on mentorship and support from managers as we believe that it drives innovation and helps our employees succeed. We are sorry to hear that your experience didn’t align with these principles. -Employee Engagement Director

5.0

Mar 12, 2019

Good Benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

12 week maternity leave 6 week paternity leave 120 paid vacation hours per year 40 sick hours short and long term disability paid volunteer time off yearly bonuses and raises depending on your metrics and stats 401k bcbs health insurance they pay you more if you are bilingual

Cons

since working there they've had a random layoffs but they pay compensation if they lay you off. There is always alot of changes and it can be hard to keep up but just like any other job, follow rules and policies and you'll be good. If you are positive about random changes then it shouldn't really affect you. health insurance is a bit pricey

1.0

Feb 8, 2019

a slow motion train wreck

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. The company does spend quite a bit on training and feel good events

Cons

Where to start? Commission statements. You never know what you are getting paid or if it is correct. We wouldn't get commission statements for months at a time. Then you would need to spend hours combing through as the there are thousands of lines of data on the statement. While I was employed there we had a payment agreement on service data. After some time they literally pulled all of us into a meeting and said they would not be paying us for what we had already produced. For me that constitutes theft. They told us many things and never followed through on anything in regards to pay, product, or working conditions. Even after switching positions it was the same nonsense. My team saw a 95% turnover in a 60 day time frame.

Experian Response

7y

We appreciate your feedback and that you enjoyed our work culture emphasizing respect for our employees’ balanced lives. As a publicly traded company, our corporate results are available and Auto is one of Experian’s most successful business with consistent growth. Our innovative products, developed through collaboration across the business, are market-leading and are highly valued by our customers. Our Automotive Sales Team, with many being with us for 8+ years, is a key contributor to our success and we ensure they have competitive compensation with regular training to ensure their ongoing success.

Viewing 88 - 90 of 161 Reviews

Jobs at Experian

Senior Data Scientist, Innovation Lab - Remote

Senior Data Scientist, Innovation Lab - Remote

Mailroom Associate - Onsite NH

Client Development Executive - Employer Services (Remote)

Client Development Executive - Employer Services (Remote)

United States

View job

Experian

Experian Client Development reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

awful place, would never go back

Good Benefits

a slow motion train wreck

Jobs at Experian

Experian reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Experian reviews FAQs

Jobs at Experian