Experian Client Development reviews

3.7

64% would recommend to a friend

(160 total reviews)
avatar

Brian Cassin

69% approve of CEO

81% positive business outlook

Client Development employees have rated Experian with 3.7 out of 5 stars, based on 160 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

160 reviews
4.0
Oct 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible time off is earned every pay period. Experian frequently gives out gift cards, free meals, and has fun onsite employee engagement activities. Cafeteria, fitness room, game room, relaxation room are available for employees. Security guards provide security. Annual bonuses for full time employees.

Cons

When you are stuck on a phone call with a customer and go to break/lunch late, it counts against your adherence even though this is beyond your control. Some supervisors play favorites and some employees get away with doing as little as possible. Recently, around 100 employees were let go due to jobs being moved out of the country or to Van Buren, Arkansas where the pay scale is lower. This has created an environment where everyone is worried about their position being cut.

3.0
Aug 22, 2018

Fun place to work

Recommend
CEO approval
Business Outlook

Pros

There was a good vibe at Experian. Good mix of intelligence, technical capability and commercial smarts. They also put effort in to developing core skills and trying to bring out the best in everyone.

Cons

The management was too focussed on the numbers which probably came from to many levels of management and pressure from above. They would do better by flattening the management structure.

1.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

3 weeks vacation snacks on Monday.

Cons

They lie to the employees and say this job is not sales it is they call it educating the customer its not. Managers are lazy when asking them a question they act like they dont want to help. They need to clean house with the supervisors. They treat the customers like trash. what company makes people hold for 2-3 hours on the phone. They make you work every weekend Sat or Sunday. who wants to do that. The pay is low. Management does not speak to employee. IVE BEEN ON THE FLOOR for almost 8 weeks and my supervisor only spoke twice to me, i never ever worked for a company like this do not apply for this position you will hate it. my class started with over 20 now there is almost half why because as soon as we got on the floor we were lied too and treated like trash. The rest of us are already looking for new jobs. Find another position in the company dont work in this dept. They also need to be sued they expect you to come in early and work late without being paid. if you come in your regular time you are considered late because the time your computer comes up. the system deducts your adherence.

Viewing 91 - 93 of 160 Reviews

Glassdoor has 8,118 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.