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      Experian

      Engaged Employer

      Experian reviews

      4.1

      80% would recommend to a friend

      (5,696 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,696 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Dec 15, 2017

      Service Operations Manager

      Service operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Autonomy to hire the best people, then be allowed to manage my team effectively, do the right thing, and make improvements in how we work, with the full support of my Head Of department. Also the ability to share and collaborate on best practice with other parts of the organisation

      Cons

      Working with teams which are under-skilled, lacking investment & poorly managed.

      2.0
      Dec 14, 2017

      Starting to be more downs than ups

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are pockets of enjoyment where fun activities take place aimed at distracting the workforce from the treacherous day to day roles and constant change. The people are generally excellent and very friendly / approachable.

      Cons

      The building is simply not fit for purpose. The lifts were refurbished and still break every day. The canteen is inadequate. The office temperature is sometimes so cold you can see your own breath, or so hot that you need a fan. The workload and expectations are completely unreasonable with senior management having no grasp as to what the immediate priorities are. As such, too much is attempted to be delivered at once invariably leading to mistakes being made. After this, senior management wonder my colleague engagement is so low. It's so low as the workload and demand for change is simply way too big! When positive change is on the agenda, it invariably gets stripped so far back and value engineered that it ends up being no better than what was originally there! The culture of revenue over service is more alive than ever.

      Viewing 5428 - 5430 of 5,696 Reviews
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