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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was steady and the daily tasks were routine. Sometimes, your hotel is one that is closed at night, so unlike others, you will get to sleep at some point.

Cons

It's hard to hire employees when you can't give them more than MINIMAL part time. Lots of call outs on an already skeleton crew shift. Upper management does what they can to up charge guests to the point they won't pay (think $13 per load of laundry and vending machine prices).

2.0
Sep 23, 2025

GM

Recommend
CEO approval
Business Outlook

Pros

Great place to work .

Cons

GM blames everybody else but themselves . It's there management skills that really suck not the people who under them .

2.0
Aug 31, 2025

Upper management

Recommend
CEO approval
Business Outlook

Pros

You get to meet a lot of great people!

Cons

Management lies! If they don’t like you they will do whatever to fire you!

Viewing 34 - 36 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.