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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Close family work feel with fellow employees, recognition from regional directors, appreciation for a good job done, promote from within before out sourcing, genuine care for wellbeing and struggles I am facing with life, respect and fairness, great benefits and pay

Cons

Awkward situations at times with other employees, pressure to complete your job and others jobs at times

3.0
Aug 19, 2025

Working at ESA

Recommend
CEO approval
Business Outlook

Pros

-Work alone - sometimes get tips -simple, easy to follow SOP

Cons

-management has a high turn over - no capital for ordering - staff could care less about their job

3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Proactive, Innovative, Customer Satisfaction, and Employee Appreciation

Cons

Other associates underestimate their work ethics (not doing their full duties)

Viewing 37 - 39 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.