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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Management was understanding - Receptive to requesting PTO - Long time guests were usually gems

Cons

- sometimes system errors led to confusion when booked through certain platforms for our specific location - disgruntled potential customers/customers that forgot that we were human too

3.0
Apr 23, 2025

A lot of changes

Recommend
CEO approval
Business Outlook

Pros

There's longevity here, and I've been able to Have a sustaining job for years.

Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

5.0
Apr 18, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

There is no con here.

Viewing 55 - 57 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.