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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Not many pros to this company

Cons

This was a terrible place to work and to stay (or at least that is how many of guest made it apparent to me at the front desk where I worked of how unsatisfied they were.) Very overworked and understaffed. The management expected you to do every job that you did not sign up for and work 40 hours when you only agreed to part time.

1.0
Jun 24, 2015

Charlotte Corporate Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful location and building, free hotel stays

Cons

Turnover is horrible, Sr. Management is messy, shows favoritism. Executive level needs to re-evaluate the Sr level management and their effectiveness. No diversity in management positions.

Viewing 82 - 84 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.