employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
avatar

Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 31, 2015

Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I work with are the reason I am still there. It helps to have like-minded people that work with and for you.

Cons

There is limited room for advancement and non-existent employee development. The training currently in place is limited to online courses you just click through. Direct management has no authority in promoting you or even giving you a raise since all departments rely on the department head to approve budgets. If a salary increase is your desire after the hard work you contribute, this isn't the place for you

3.0
Oct 27, 2015

Front Desk Clerk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was a student and so my schedule was able to take that into account so that I could still work full time while attending school full time

Cons

The don't seem to value leadership very much in that they move and change people without regard to preference or previous promises. They don't pay management what they are worth and overwork them. Lattice structure is not conducive to moving up in the company.

1.0
Sep 18, 2015

AOM

Recommend
CEO approval
Business Outlook

Pros

One shop training in all facets of the low end of the hospitality industry.

Cons

Poorly cared for product, behind the curve in trends and updating, scapegoat management.

Viewing 160 - 162 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.