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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 24, 2024

Pretty Awful

Recommend
CEO approval
Business Outlook

Pros

They gave me my uniform? 7 free night at any location even if you are part time.

Cons

Understaffed nonstop and I was constantly being asked to cover at other properties so I guess it wasn’t an isolated issue. Manager was fine but she couldn’t really do her job due to how understaffed we were. Maybe it’s just in the city I’m working in?

3.0
May 14, 2024

Drama

Recommend
CEO approval
Business Outlook

Pros

GM is great, she will work with you and understands life happens

Cons

No consistency, people do whatever they feel like with no consequences. Higher management says one thing then does the opposite, GSRs and HSK like to start problems about everything.

Viewing 196 - 198 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.