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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

You get paid, not the best but they were never let in pay so can't complain about that. They take payroll seriously, atleast in my experience they handle mine as seriously as I did my team.

Cons

Everything else. You are not valued, you are not respected, you are gaslight into thinking you're the problem for not being able to do 5 tasks at once and be thankful for doing them. Understaffed, over worked are an understatement for working for this company.

1.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this job

Cons

Over worked forced to run three properties didn’t get paid mileage when I got into a car accident they were more concerned if I could return to work. The front desk staff sleeping with guest and when brought to gm attention no action taken allowing prostitution rings to take place in hotel very bad business

3.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Several free nights a year at extended stay hotels

Cons

Working alone 2nd shift and third shift, no security, no help from management, was threatened several times by guests and nothing was done, expected to run up to rooms to deliver dishes etc alone at night. Not a safe place to work.

Viewing 205 - 207 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.