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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 17, 2023

No Loyalty

Recommend
CEO approval
Business Outlook

Pros

I have no comment because of the way I was treated the last 3 of the 17 years working for ESA.

Cons

A lot of promises but DM can’t keep his word. Will always say “I’m here to help “ that just means nothing. They are trained to delegate & when you need assistance after you’ve committed over 15 years they will take advantage of you & basically lie to you.

1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Honestly no there are no pros for this company and job

Cons

Over worked under paid and have to deal with a lot of chaos

2.0
Jul 10, 2023

Worth Skipping

Recommend
CEO approval
Business Outlook

Pros

Fast advancement opportunities easy learning for beginners

Cons

Poor pay Little support Small labor budget No support from higher up's or HR Unethical Greedy Long hours Not enough staff Low wages They fire long tenure management to avoid paying them properly, then bring in unexperienced GM's and wonder why their hotels struggle.

Viewing 211 - 213 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.