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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

54% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 26, 2018

General Manager

Recommend
CEO approval
Business Outlook

Pros

Its a awesome hotel chain. The best part is the full equip kitchens that the hotels will also provide everything you need to cook a full course meal. Parking is great also. We also have 7 days a week grab to go coffee bar, that is quick especially if you are on the run each morning. We have on site laundry, that open 24 hours for guest who are not able to make it doing sun set hours. We take pride of our hotels and make sure even if your away from home ,our pride in our care will full the warmth of you being home. Our high standards and knowledge of hospitality shows everyday and everyone great service to Extended stay America each and everyday.

Cons

Any issues we have or facing as a whole we all unite as a family. There no cons with our company cause everyday we are learning and communicating to make it better.

4.0
Apr 17, 2018

Growth Opportunity

Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the pay is competitive with the market. I like that we are corporate owned and NOT franchised. I've been with this company for over 2 years and I enjoy the challenges for the most part.

Cons

Overbooking hotels, not being advertised (people who have never heard of us don't know what to expect). Our breakfast leaves a lot to be desired and is one of our biggest complaints.

2.0
Apr 16, 2018
Recommend
CEO approval
Business Outlook

Pros

coworkers and some guest. Good college job if you are looking for experience in a office setting.

Cons

hours sometimes and definitely the pay.

Viewing 2185 - 2187 of 2,489 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.