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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 7, 2018

Pay Rates

Recommend
CEO approval
Business Outlook

Pros

Management Team is awesome. Its a family oriented atmosphere. Nice to have some weekends off for a change.

Cons

The pay scale is not commensurate to the job assignments. Industry wide front desk agents are underpaid we run the hotel on our shifts we manage the guest and ensure the property is secured. Dealing with the majority of the issues. Most hotels don't have on site security that's the front desk agent responsibility also. The pay scale should be examined.

3.0
Apr 5, 2018

Guest Services/Front Desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Schedule can be flexible -Work environment can be pleasant and steady (depending on the day) -Tasks are straight forward

Cons

-Low pay rate -Understaffed, low employee presence. May have to execute tasks outside of normal responsibilities -Breaks are short and breaks are/can be interrupted if working alone -Room for growth or advancement within company are uncertain

5.0
Apr 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Quick advancement if driven. Opportunity to learn new skills in the operations of a successful hotel business.

Cons

Must be diverse with all types of individuals and never take things personal. and be open to changing circumstances at a moments notice.

Viewing 2191 - 2193 of 2,489 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.