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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Aug 16, 2017

Great Company to Work for!

Recommend
CEO approval
Business Outlook

Pros

I have been with the company only a short time now, and am so happy I made the move to the ESA family. Everyone is so friendly and willing to help. Management treats you as an equal and trusts you to do your job without micromanaging. Loving the decision I made so far!

Cons

No cons so far with ESA

1.0
Aug 5, 2017

GSR

Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Skeleton staffing, house keepers do bare minimum, management has zero respect for employees lives outside of hotel. Scary clientele. Lots of drugs.

4.0
Aug 3, 2017

Good Company

Recommend
CEO approval
Business Outlook

Pros

The company and its dedication to its staff and guests are great. Many resources are supplied to ensure the employee has a successful journey and the customer experience provided is above standards.

Cons

When promoting someone to management one must not only take into consideration the skill set acquired but also the individuals approachability and people skills. When all is said and done our business is in the hospitality industry. So management must be able to adapt to handle all situations in a professional and calm manner.

Viewing 2263 - 2265 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.