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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Good time off policy. Good management at my location. great interactions with guests.

Cons

the higher ups do not care about you. being made to do the jobs of 3 people and getting paid for one. no raises at all ever even if you have been there for 10 years unless you move up to management. shift leads are made to be on call if someone doesn't show up for work. they don't fire people that need to be fired. tell you you can't leave at the end of your shift unless the next person comes, even if they are hours late you can't leave or will be fired. being the only person on shift if you work afternoon or night. can't have an uninterrupted 30 minute break due to not being able to leave the property for your break and having to help anyone that comes up or calls during your break but you MUST clock out for lunch even if you don't have time to eat lunch. being required and asked to do things way outside of your job description due to "being a team player"

3.0
Mar 6, 2024

Exhausting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Ability to grow

Cons

Overworked Lack of support Lean labor model Corporate staff lies a lot

Viewing 226 - 228 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.