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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jul 29, 2015

      Housekeeper

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't right now, no comment

      Cons

      They give more days and hours to someone else

      2.0
      Jul 28, 2015

      GM

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      National Company- 7 nights free ( THATS if you can use them) Great learning experience as you are expected to do everything.

      Cons

      They only care about bottom line, don't care about guests. Charge the same as the four stars when only given the opportunity to be a two star with the products they have and lack of staff they have. Management expected to work A TON of hours and little pay!!!! NEED TO RAISE THE GM SALARY. GM's in other chains work in offices but in ESA- they are having to clean rooms, do laundry, dishes etc. So doing ALOT MORE.

      3.0
      Jul 28, 2015

      Has its ups and downs...

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, raise every year, now offer benefits to part time employees and 401K

      Cons

      Stressful at times. Was there since 2010, when it was "Homestead" and experienced constant changes. Front desk staff has a huge role and often carries the burden of the entire staff. Went through managers like hotcakes.

      Viewing 2281 - 2283 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.