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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 16, 2017

Team Lead

Recommend
CEO approval
Business Outlook

Pros

Seeing the same guests and getting to know some of them was the best.

Cons

If you get hired as a Team lead, expect to be a housekeeper, maintenance and assist the GM in whatever they ask on top of your own job. Little pay for amount of work you do.

4.0
May 16, 2017

Overview

Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, young staff, decent pay, work with your schedule and opportunities to work at different properties.

Cons

Hours can be tough if you can't handle stress, or multi-tasking.

1.0
May 13, 2017

Great working ethics from co-workers but lacks great management!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Specifically for our hotel, everybody helps out. Co-workers look out for each other. Previous management keeps up the place and work together with their team to develop a friendly environment. Most guests are long term guests they know everyone around the facility making it feel more homely.

Cons

Reminded management my days off due to church and school and was accused of having too many restrictions, and management shouldn't have to cover it because "all of a sudden I cannot do night laundry( graveyard shift) anymore" since I am pregnant. Pay rate is not fair for the amount of job they expect you to do sometime. Very high employment turnover rate. Hire housekeepers over the phone causing them to quit after a week.

Viewing 2296 - 2298 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.