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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 20, 2015

General Manager

Recommend
CEO approval
Business Outlook

Pros

Medical benefits were great. Loved the long term guests.

Cons

As many others have stated: no work/life balance, unrealistic expectations, workload was heavy. I could do one or two of the requirements really well and then I was failing at the rest, or I could have done a mediocre job with everything. Either way, I was never successful. It wasn't for lack of effort! For the General Manager to be the acting manager for each department they need a really strong, knowledgeable team. The sales goals were not effective use of time and the labor model was insane. They take desperate people who want a foot in the door at the opportunity to be a GM or AGM and they drive those individuals into the ground. The 10% that make it they refer to as "over-achievers" and those individuals have traded in their quality of life to be married to a job.

Viewing 2332 - 2334 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.