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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Nov 3, 2014

Penny-pinching micromanagers

Recommend
CEO approval
Business Outlook

Pros

Pay is decent but not stellar, the experience truly hinges on the upper management you get dealt.

Cons

This company is extremely CHEAP! It's not about the guest experience, it's about the bottom-line - in a big way. One property I managed had 3 model rooms from 3 previous reno attempts that stalled. Your time will be extremely micromanaged. You are allowed only 1 full-time employee besides the maintenance engineer, and even a fraction of an hour of OT for any employees will find you on a conference call with corporate. Please note - these are not exaggerations.

1.0
Oct 31, 2014

housekeeper

Recommend
CEO approval
Business Outlook

Pros

clean hotel nice to you when they interview you

Cons

they don't even give you a chance to explain anything they don't let you fight for your job they have to take there own action not fair

3.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

paid well with not many requirements, snacks while working

Cons

no room for advancement, made me work full time even though I was part time, and did not receive benefits.

Viewing 2371 - 2373 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.