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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Phenomenal Guests (sometimes) Staff There were not many Pros to this job, the guest were nice for the most part, a lot of prostitution and police presence in less than a month.

Cons

Horrible Management - Lack of Leadership and accountability Poor training- training was a joke, the manager was just as confused as I was Constant change in policy- they taught one policy, but in the same breath changed it went it came to certain guests or whenever they felt like it High turnover- Everyone that worked there wanted to quit, two employees quit in the few short weeks I worked there Low Pay- My job at the front desk included washing dishes, delivering pots and pans as well as dishes to guest, calling guests like a bill collector,when housekeepers did not clean their rooms to a guests satisfaction I was told to clean the room, folding towels and bedding, basically doing everything not in my job description. I was looking for a part time job, this was THE WORST JOB I have ever had

1.0
Oct 6, 2014

Horrible

Recommend
CEO approval
Business Outlook

Pros

Can't think of a thing

Cons

Poor management, low wages, rude guests and horrid work conditions

Viewing 2380 - 2382 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.