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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

There isn't a single day that is the same. There are many days to where I just look forward to going to work. I absolutely love my job. The general manager at my particular location is absolutely wonderful, always makes sure his employees are taken care of.

Cons

Always running out of things that are offered to the guests; pans, pots, towels, etc.

1.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

great co-workers, located close to home

Cons

inconsistent schedule- , low pay, forced to work through lunch break-OFF THE CLOCK!., age discrimination against older workers, BEDBUGS in rooms, no security onsite- you are the security, laundry, breakfast server and all while running the front desk with your other hand

2.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

7 free nights a year after 90 days probation OK hospitality experience Part time benefits

Cons

Management has no idea what is going on, if they even show up Staff doesn't really care (if you are in it for hospitality this is not the place for you) Lack of supplies Lack of training (either you figure it out or you dont) Disorganized PERIOD Full time hours not classified as full time employee Low pay No raises Growth with the company isn't worth it

Viewing 2392 - 2394 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.