Extended Stay America reviews

Operations team does not work with the Sales team. This is an operational Managed Company. There is no Sales presence of Sales people with a background in Sales. Therefore, whatever an operations person says is the final word. The CEO has a background with Food Lion which went out of business. He then worked for Starbucks which also let him go. More importantly they absolutely lie to the public about the type of hotel they are getting. Most of the hotels are in really bad condition and no future plans for upgrades. Maybe the first floor in every hotel. The staff never has supplies because when the RDO saves money on budgeted supplies they are rewarded with a bonus check. Hard work in this company is laughed at. the slackers rule in this environment.

Changes direction annually rather than keeping on path.