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      Extended Stay America

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      Extended Stay America reviews

      3.5

      61% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jan 5, 2026

      Easy going

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job, bad pay. If you are in a transitional period in life, it’s a great place to reset and get back on your feet. Growth is possible and incentives to do well are there too. The job is simple, even boring, but a good place to start.

      Cons

      Bad pay. Guests are more entitled than I’ve seen in nicer hotels. Deals w lots of people in tough situations which can be tough in itself.

      4.0
      Dec 31, 2025

      Ok job

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting different guest. Learning the software

      Cons

      Difficult guest. Management is sneaky

      2.0
      Dec 15, 2025

      Good for a first job

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for a first job

      Cons

      Not for long term career. Upper management is not good.

      Viewing 22 - 24 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.