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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      May 29, 2015

      Regional Director of Sales

      Regional director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits for upper management level employees.

      Cons

      Very poor working conditions for line employees and property managers. Very low pay, and GM's are completely overworked because top exec cut hours for all hourly employees to keep from having to pay healthcare benefits under ACA.

      1.0
      May 19, 2015

      Guest Services Agent

      Guest services agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was a great weekend job. And after I lost my full time I job I was able to pick up extra shifts in the interim.

      Cons

      They have no idea what they are doing. They kept me with full time hours for a while. So I was given a 1% pay increase. In the SAME pay period I was auto-enrolled for 3% in the company 401K plan. Also, with 15 years of hospitality experience, I was first ignored for the available GM position in October 2014. Then in March 2015 I was overlooked for the Assistant GM position. They ended up giving it to someone with NO experience except the 6 months working at same hotel.

      Viewing 2404 - 2406 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.