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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 29, 2015

      General Manager

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff who stepped up to plate every time they were asked to. As a GM, I would work with them any time, any place.

      Cons

      Employees treated like dirt. GM's micro-managed to the the point of utter frustration by people who had no idea what was happening in each hotel. GMs given specific schedules to be in the building for 10 hours a day.

      3.0
      Jan 27, 2015

      Growing company

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my district manager. I love my staff. I like the companies motto of making a home away from home for its guest. The product is very easy to sell. They always promote within if you put yourself out there.

      Cons

      UNDERPAID. This applies to all employee's. No recognition when doing well, but when you do something wrong they are quick to recognize that. Corporate always changes policies. Corporate sets high expectations that are unrealistic. Give little labor and GM has to cover shifts to make up hours. Dishes pulled from rooms.

      Viewing 2413 - 2415 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.