Extended Stay America reviews

Never enough staff and very little support from upper management/corporate. Unreasonable expectations and goals. On call 24/7; had to cover shifts and deal with issues throughout the night and on weekends. Too much stress and unrealistic work demands.

Since Jim Donald replaced former CEO Gary DeLapp, the company has been through a lot of changes. Jim restructured the hotels to reduce management - 300 people lost their jobs. They expect too much for giving you too little to work with, very greedy. It was always a struggle to get capital funds to improve the hotels, although you were always expected to outperform the Hilton across the street. One of the VPs walked without notice. That tells you a lot....