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      Extended Stay America

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      Extended Stay America reviews

      3.5

      61% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Dec 18, 2013

      Used to be a good place to work, but that has changed

      Hotel manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I know the definition of initiative....After all they roll out a new one Every Day! They have started to give annual reviews and raises again.

      Cons

      The new regime is trying to 'prove' themselves at all costs. It's the usual corporate mantra of do more work for less pay. Managers are expected to run all departments of hotel, do the job of a full-time sales person all while working the front desk 40 hours per week. Raises are 0 to 2.5%

      2.0
      Dec 17, 2013

      Love my boss

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My boss cares about her employees that work for her.

      Cons

      Corporates is very distant and don't interact with employees.

      2.0
      Nov 22, 2013

      Don't work here

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for a first job, because then you don't have anything to compare it to

      Cons

      Shady guests, druggies stay there, pedophiles live there, saw prostitutes going in and out. There was no Security at the property I worked at. I couldn't even make it 3 months, I hated it so much. I made $9.50 as a front desk agent to deal with answering phone calls, making reservations, checking guests in, making the schedules for housekeepers, taking care of the breakfast station; restocking it constantly with more coffee, oranges, apples, oatmeal, etc, Having to still answer phones while on break, and not getting overtime pay, my manager would give me additional hours on the next paycheck. Oh, and I was part-time, but worked 40 hours. Worst mistake working there.

      Viewing 2440 - 2442 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.