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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jan 22, 2024

      Micromanagement galore

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training. They invest in the training of their managers. Training encompasses a great deal of topics. It falls short when turned-out to train at a sister site prior to going live at your designated property. The training does NOT match the practical application.

      Cons

      It's a plug and play system of micromanagement, not leadership. Constantly emailed or text lists to do. Even though you've done it and emailed you did it. You're going to get an email from your boss, from their right hand person to report too. Sure, you could brush this comment off as, "well if you were doing what you're supposed to be doing..no one would be checking up on you." Don't believe that! The micromanagement IS the chosen system of management. There's no coaching or guidance. No real leadership.

      Viewing 247 - 249 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.