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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 4, 2023

P & L Mentality

Recommend
CEO approval
Business Outlook

Pros

Hotel is managed on P & L mentality, squeeze every last ounce of juice to make P. Competitive ambitious District Managers don't help. They are driven by their bonus.

Cons

It is pressure from top down, the bottom level gets all the flack, clean more rooms, clean faster, and pass audit. Failure is not an option. Never mind it is a pet friendly hotel, a lot of pet hairs.

1.0
Nov 3, 2023

Run!

Recommend
CEO approval
Business Outlook

Pros

There’s none that I can think of.

Cons

Below minimum wage, they work you like a dog and it’s hard to switch departments or grow in this company.

1.0
Oct 31, 2023
Recommend
CEO approval
Business Outlook

Pros

The only good thing is the people that I work with!

Cons

There are way too many to count. Complete and udder disregard for the safety of the staff. Corporate doesn't care about anything except money. My property is in need of so many things, that are in Guest surveys, but I get in trouble for it. The pay isn't worth the stress. Nobody should wake up and cry for an hour because they have to go work for this company.

Viewing 268 - 270 of 2,489 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.