Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.1 out of 5, based on over 3,474 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (718) , Assistant Manager (565) , District Manager (196) , Site Manager (165) , District Team Lead (125) , Assistant Store Manager (121) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (22) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 304 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 225 reviews)); "Great benefits and Really cares about your opinion." ((in 204 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 138 reviews)); "Management is great and always there to help." ((in 91 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 49 reviews)); "Small raises, typically under $1.00 a year." ((in 29 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 28 reviews)); "Worked most Saturdays, unless requested PTO 30 days in advance." ((in 21 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 7 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Philadelphia , Indianapolis , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

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Extra Space Storage

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,090 total reviews)

Joe Margolis

87% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

2.0

Oct 9, 2023

Aggravted

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The pay rate is decent.

Cons

The downside to Extra Space to me is the way they make all employees work every Friday, Saturday and Monday. A lot of these stores has a perfect schedule that has been working for them for the longest. It was worked around family time and other things. With the schedule now there is time for family and other things. I myself is a very family orientated person and spends as much time with them as I can. with the new schedule it's not possible to even see them as the have work during the weekdays.

5.0

Oct 9, 2023

Fabulous Employers

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

ESS cares strongly for their employees and their free time outside of work. Having one day a week that everyone is off is amazing(Love Sundays). The Teamwork this company possesses is beautiful.

Cons

As an AM I am often at my site by myself operating the business; However, for our bonus checks the SM receives a percentage of the AMs incentive. Being as I am at the store and doing rentals so often on my own I feel it is unfair to lose a chunk (aside from taxes) of my incentive when I've done the work to earn it. I also feel that our stores could close slightly sooner. Especially for our parents, who don't get much time with their kids. I feel it may be easier to open earlier so that we can close earlier and have some more time at the end of our days. Say 8:30-5:00 or 8:00- 4:30

5.0

Oct 9, 2023

Extra Extra ... Read all about it!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Bonus Structure and Co Workers. Friendly, Helpful, Knowledgeable and Quick . Customer Service Oriented company.

Cons

In general, working with the public is tough. With the economy so unstable , people tend to get frustrated with increases in rent , some areas are worse than others.

Viewing 328 - 330 of 1,090 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

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