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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,406 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Dec 3, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Extra Space has a great work culture. Many places say this, Extra Space really does. The employees are taken care of and appreciated. The onboarding process is top notch.

Cons

PTO given the first few years is pretty standard.

4.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Extra Space Storage has long maintained a strong, values-driven culture that promotes collaboration, innovation, and respect. Leadership is generally supportive, and many departments foster a healthy work environment. The company offers competitive benefits and compensation, though salaries tend to fall on the lower end of the industry spectrum. For those in well-resourced teams, the experience can be highly rewarding.

Cons

Like many large organizations, departmental experiences vary. Construction and facilities teams face persistent staffing challenges, which can impact morale and performance. Opportunities for advancement are limited in certain sectors, and there appears to be no clear strategy to address this. While the company excels in many areas, some roles feel siloed or stagnant.

1.0
Sep 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Some people suited SMASH outsourcing company in Costa Rica . which was contracted for ESS. -They promove promotions and travel only for few people. -Toxic organizational culture -When I said something they removed the contract and start doing mobbing for not having responsability here in Costa Rica.

Cons

Working with SMASH for Extra Space Storage was one of the worst professional experiences I have ever had. The environment was toxic and hostile. I was constantly subjected to bullying, mobbing, and inappropriate jokes about my personal life and even about my accent. It went as far as being spied on, and when I raised concerns, instead of addressing them, I was removed from my role. ESS showed no accountability and completely ignored my situation, hiding behind the fact that they are a U.S. company. Their only focus is cost-cutting, not the well-being or dignity of their employees.

Viewing 3373 - 3375 of 3,406 Reviews

Glassdoor has 3,456 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.