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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,406 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Sep 12, 2012

      Very laid back

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back easy job. Flexible, supportive, and accommodating upper management.

      Cons

      Extremely micro-managed. Everything is report and spreadsheet formula based.

      2.0
      Sep 10, 2012

      Overworked, underpaid.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most coworkers were cool. Given a lot of responsibility. They generally leave you alone to run the store how you see fit.... as long as it's working.

      Cons

      Worked almost every Saturday. Constant mystery shops. Unreasonable expectations from management. Store performance is based on stupid measurements rather than important things like rentals, revenue, promotional use, merchandise sales, etc. Upper management always finds something to complain about. Your store can put up great numbers in every important financial category and they'll still complain.

      5.0
      Jul 31, 2012

      Great place to work! I love it!

      Customer service and sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The trainer is great! She was actually a site manager so she knows a lot from the inside point of view. They train well and do not set you up for failure. The attitude and atmoshpere in the call center is great. When I went in for my interview I heard music playing and saw people smiling and really felt the positive energy. I loved it. Now that I am in training I still continue to see and feel that! The team leads are always coaching and wanting to help all people in their teams. Everyone there wants everyone to succeed! I love working here and hope to stay for a very long time!!

      Cons

      I cannot think of anything negative to say. The only thing I can think of is that the restroom could be a little closer!

      Viewing 3379 - 3381 of 3,406 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,456 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.