Pros
You are walking around a lot, so great for exercise and the staff was very friendly. I appreciated my DM, as they did try the best they could to run the district being short staffed and dealing with sites that had multiple break ins
Cons
Manager above DM never came through on promises to give site the proper tool needed to help run it efficiently High turnovers You don’t get paid enough for what you have to deal with, because your not only a salesman, your a referee, therapist, janitor, maintenance worker, and a detective Demanding sales goals to meet Even though I did great with my ratings on shops, there were way too many that came in and wasted my time when I was the only manager on site and took me away from a REAL customer They started tracking how many times their facilities answered incoming calls and we were expected to answer each call, even when we were single staffed trying to run the facility to its fullest capacity. It came off to me as being micromanaged and lack of trust in employees fulfilling their responsibilities Just a lot of overall unnecessary pressure to rent an empty box Corporate Management implemented policies for field management that looked good on paper, but made it harder to do our jobs out in the field After the pandemic, ESS expected us to justify $80+ rate increases to customers, when ESS corporate are the ones that implemented this to automatically change in there account system in the first place, so yes the customers were not happy Pay range is on the lower end and does not accommodate the cost of living in the more expensive cities to live in