Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.1 out of 5, based on over 3,475 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (719) , Assistant Manager (565) , District Manager (196) , Site Manager (165) , District Team Lead (125) , Assistant Store Manager (121) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (22) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 304 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 225 reviews)); "Great benefits and Really cares about your opinion." ((in 204 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 138 reviews)); "Management is great and always there to help." ((in 91 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 49 reviews)); "Small raises, typically under $1.00 a year." ((in 29 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 28 reviews)); "Worked most Saturdays, unless requested PTO 30 days in advance." ((in 21 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 7 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Philadelphia , Indianapolis , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

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Extra Space Storage

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,090 total reviews)

Joe Margolis

87% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Dec 17, 2025

Good Short Term Work

Store manager

Recommend

CEO approval

Business Outlook

Pros

- Decent pay for the area and type of work - Easy to get ahold of management for help, plenty of support - Clothing allowance, shoe allowance, gifts for milestones, holiday bonuses - Can promote within first 6 months if you show promise - Stores with ESS ownership are easier to improve and get work done - Site managers have a lot of leeway on how they want to run the building - There are queer groups to speak with in the company, but nothing notable comes from them

Cons

- Health insurance is abysmal and gets worse every year - Promotion is almost TOO easy, leaving unqualified workers in positions they can't efficiently do yet - Stores that have a 3rd party owner make improving the building basically impossible - Store managers who are saddled with bad assistants will basically never see relief, so you must make your own peace or continue to struggle

Extra Space Storage Response

7mo

Thank you for taking the time to leave a thorough review. We appreciate your feedback. We're happy to hear you enjoyed support from management and the promotion process. We understand your concerns regarding health insurance, benefits, and employee longevity. We appreciate your honesty and investment in helping us improve.

2.0

Dec 15, 2025

Low morale

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

40 hour schedule- no more, no less Benefits- 401k, medical, dental, etc. Opportunities for advancement- you have options Guaranteed Sundays off Compensation- mileage, travel time

Cons

Inconsistent schedule- management can change your schedule the morning of a shift if someone calls out. Call outs don’t get written up so it is a frequent occurrence. Workers are always told “we’re hiring people soon” who never get hired. Hour changes- at my store we were told that hour access and office hours were changing with little to no heads up. My schedule went from 9:30-6 to an arrangement of staggered shifts. No regard for employee morale- short staffing and removal of sales incentives with a 2 week notice. Instead of a monthly bonus of $200+(net) we got less that $1 raises(about $112 pre tax) District realignments- different management style, stores to cover, and completely different teams. Happens maybe once a year with no heads up from upper management.

1.0

Dec 15, 2025

Terrible pau

Manager

Recommend

CEO approval

Business Outlook

Pros

You get paid on time.

Cons

Low pay for job. Monthly bonus was taken away. Lucky if you get a 3% raise every year. Much higher pay with other companies.

Viewing 40 - 42 of 1,090 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

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Good Short Term Work

Low morale

Terrible pau

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