FACE Amusement reviews

4.1

77% would recommend to a friend

(73 total reviews)

Bucky Mabe

96% approve of CEO

70% positive business outlook

FACE Amusement has an employee rating of 4.1 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FACE Amusement employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

73 reviews
2.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

This could be a wonderful company to work for, good benefits (although expensive). Nice perks. Please note: only poor reviews have a follow up, so this is a sign of lack of support within.

Cons

Poor training with poor excuses on reason. Large company and growing (good thing) but you must know this company well before starting due to lack of training. They fully expect you know everything, every circumstance, every detail, every person, etc.. within 4 weeks or less. Was told numerous occasion to word and be careful of punctuations in my emails as to not offend or hurt feelings of upper management when needing information in regards to my job, in other words I was told they get offended and angry easily if it isn't what or how they want to hear. (your position is considered nothing, unless you are management.) Owner wanted to know where I placed God in my lineup of importance (which to me was ok, but that is discrimination). So beware of religious beliefs, are expected to participate in pray before each meeting. If you will be working within the accounting department beware of staff account-very bad attitude, rude, and you quickly learn her cons because they are very much forefront. She will tell you one thing and then deny or change in front of Management in order to make her appear superior. Gossip is abundant. It ask to Rate CEO-can't because he wouldn't even sit in same room during company meetings every week, although he was just feet away from conference room (sorry he did the 1st day).

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FACE Amusement Response
4y
Thank you for your feedback. Our intent is to provide full training for all team members and being supportive of the individuals that require more extensive instructions to understand their duties. Our expectations is for all team members to be professional and hold themselves accountable first and foremost. We believe have a culture where you are able to share ideas and speak about concerns without having a fear of retaliation or a mindfulness of lack of support. We feel our business has been successfully blessed from a hirer power, but we allow our team members to have and share their own beliefs without asking them to confirm to our personal belief. As we are not perfect, we don't hold our team members to perfection either, and understand that everyone is different and is not always a good fit for our business and culture. We graciously thank you for your opinion and apologize that you feel you did not have a good experience. We wish you best of luck in your future opportunities.
2.0
Jun 2, 2021

Opened for investors

Recommend
CEO approval
Business Outlook

Pros

Eating Candy and playing games.

Cons

Closed down and inconsistent hours and poor manager behaviour.

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FACE Amusement Response
5y
Thank you for your response. FACE Amusement strives to be an employer of choice, but unfortunate situations occur that is beyond our control. Actions of former team members and management does not represent or business or Core Values. It was a great opportunity to operate in Las Vegas, but unforeseen issues in operations resulted in the closure of the location. I apologize for your bad experience and hope that if the opportunity exist again someday that you will sincerely consider FACE Amusement as your employer.
2.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Work is easy and I do believe that the upper management looks out for their people. Bucky Mabe and Rusty are fantastic - great guys. As is Rosemary and Doug.

Cons

They were rushed to open in the Las Vegas market. Didn't do enough research or listen to those who could help. They hired way too many managers for such a small location and perhaps placed trust where they shouldn't have.

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FACE Amusement Response
6y
FACE greatly appreciates your insight. Your feedback is very valuable to our Team! We are constantly reviewing and researching market data and seeking information during the opening of new locations. Sometimes, unforeseen variables affect business and require appropriate actions to be taken to achieve the best outcome. FACE is growing and learning with every step forward! Thank you very much for your feedback. We will continue improving how we serve our Team Members, Guests, and the community. Feel free to reach out to hr@faceamusement.com to speak with us directly.
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Glassdoor has 78 FACE Amusement reviews submitted anonymously by FACE Amusement employees. Read employee reviews and ratings on Glassdoor to decide if FACE Amusement is right for you.