Where do I start? This used to be a great company. There was upward mobility, and a sense that they cared about their employees. Some time in 2020, they started bringing in new people who don't really know what they're doing. When a private equity firm acquires a company, it is to cut out all the "fat" and maximize profits in order to "flip" the company for maximum profit. That is essentially what happened to FHIA. Many of the best workers who built the company were told to clear out their desks and leave by terribly sad human beings who should be ashamed of themselves.
They started introducing performance metrics which were unrealistic, and made just about every department appear underperforming. They really took all of the fun out of the job and soon everyone hates what they're doing and they quit or on the verge of quitting. Demotions were handed out to many once high-performing employees, and soon they were released or were fed up and left. All of this to fluff the company up to sell it at an inflated rate to whatever sucker falls for this charade.
Upper management is emasculated, and they are at the whim of the investors who call the shots. FHIA's entire business model is to pressure sell ridiculously overpriced home improvements to homeowners on the spot. You are just a cog in the wheel. If you have a bad week, they'll just replace you.
I wouldn't be surprised if their strategy backfires completely and York Capital is left holding the bag.
If you're considering working here, just don't. It's a truly toxic work environment. You will regret it. Further your career elsewhere.
