FICO reviews

3.8

71% would recommend to a friend

(1,737 total reviews)
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William Lansing

75% approve of CEO

64% positive business outlook

FICO has an employee rating of 3.8 out of 5 stars, based on 1,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FICO employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Dec 21, 2025

Some place to work but not desired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will have chances to work with different teams which are located in different regions/countries. Those teams have different skills and business requirements.

Cons

Management at some point is a mess. You will not get enough opportunities to talk to management leave. Not enough chances to get promoted. Strange work and life balance. Work culture is very limited.

2.0
Dec 20, 2025

Bad management

Recommend
CEO approval
Business Outlook

Pros

Professional, good, and hardworking colleagues.

Cons

Leadership has been declining for years, especially in GTS. The TOP GTS leaders have developed an abysmally poor reputation among employees due to repeated poor decisions — for example, approving heavy investments in data centers only to shut them down a few months later. It’s frustrating to see so much money wasted with no foresight or accountability. There’s also an excessive number of senior directors, directors, and managers who contribute little to actual work but somehow remain untouched during every layoff. Meanwhile, dedicated technical staff are the first to go. Instead of addressing the leadership problems and bloated management layers, the company continues to outsource jobs to Mexico and India. If you’re considering a position in the U.S., be cautious. Job security is weak, morale is low, and leadership seems more focused on protecting themselves than supporting their teams.

Viewing 40 - 42 of 1,737 Reviews

Glassdoor has 1,937 FICO reviews submitted anonymously by FICO employees. Read employee reviews and ratings on Glassdoor to decide if FICO is right for you.