FINRA reviews

Management did not do a good job of keeping staff abreast of new issues, acting as though new issues were privileged information for which you had to be in a secret club to learn (even though it was essential to the job). Management also put too much pressure on senior staff to do the job of management, such as on-boarding new team members and reviewing work product.

If you enjoy working in technology, you will not enjoy working there. The tech side is not shown any respect. Most of your coworkers will be H1Bs who are treated like livestock. Turnover is high. Morale is low. I can not recall a single time someone in tech was asked for an opinion by management. New policies and technologies are introduced without buy-in from the support people by people who have little to no understanding of the technology or what it is used for. Some departments grow even when the workload stays the same. Additional employees are used to push paper around, slowing down other departments. There is a lot of political infighting between departments. Management added two layers of bureaucracy in my time there. Most employees must fill out two timesheets each week, some fill out three!