Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)
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Manny Lopes

68% approve of CEO

51% positive business outlook

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

278 reviews
3.0
Jun 1, 2018

many challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free parking; good benefits; great colleagues

Cons

low professional salaries; very reactionary instead of proactive; lack educational opportunities; director can be micro-manager, wants total control, unwilling to consider experienced employees input; managers with no knowledge; promoting individuals without proper training.

1.0
Jun 14, 2017

ENROLLMENT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Co Workers and that is ALL

Cons

they make you park all over the city of Worcester and they don't treat the walkways or areas during the winter They have like 3 people in HR and they are all for the Supervisors etc not the employees they will let you go and fire you for no reason if they don't like you They have a supervisor STILL working who has had more complaints and people leaving because of her and NOTHING is being done she gets demoted and that is it . They overload you with work and then ask why it wasn' t done or why it has errors They have other employees NEW employees check your work and they wonder why it goes in the system wrong they don't like you to have a life outside of work. Doctors/Funerals/sick kid forget it they don't believe any of it should happen the managers go to meeting after meeting to change the rules combine the coworkers cross train then take it all back a few months later because it didn't work the department head lead whatever she is called was not meant to be a leader. She doesn't care about you, the lack of training or that some supervisors aren't meant to be supervisors. shes clueless to why everyone keeps leaving and so isn't HR. They fire people who have been there for YEARS and never have replacements. They fire people over the phone. They fire people at the end of the day. They fire people for false threats . Fallon is a joke!!!

2.0
Jun 13, 2017

Don't plan to stay long

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll learn a lot, fast. Free parking in Downtown Worcester and great options for lunch within walking distance. Generous time off policy for hourly and salaried workers. Despite high turnover, the HR department does seem to care about its employees.

Cons

I was another 4-star employee who had the direction of my work changed without warning and was told I was falling short. Most of the positive reviews here are from people with 10 or 20+ years of experience at Fallon, and that is a very accurate reflection of the culture. There are fixtures who started their careers here, will retire here, and have a hard time accepting they may need to make small changes in their management style to retain less tenured staff. Some managers are unprofessional and vacillate between micromanagement and neglect. The new manager training program has dwindled to almost non-existence over the past 5 years. Many departments are run with insufficient staff, with some employees doing the work of two or even three people. Management is very proud of its employees willingness to go the extra mile, and then seems surprised when those employees burn out or ask for additional support.

Viewing 34 - 36 of 278 Reviews

Glassdoor has 287 Fallon Health reviews submitted anonymously by Fallon Health employees. Read employee reviews and ratings on Glassdoor to decide if Fallon Health is right for you.