Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"Good benefits, Flex" ((in 24 reviews)); "Good people and was family like atmosphere." ((in 20 reviews)); "My manager would allow me to work from home when needed and always recognized me for a job well done." ((in 16 reviews)); "good pay" ((in 10 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 8 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Career growth, compensation, managers, everyone in charge, and did I mention the pay sucked?" ((in 10 reviews)); "I believe senior leadership and the board are doing all they can to keep Fallon as well positioned for the future as possible." ((in 7 reviews)); "Extremely low morale at Fallon Health." ((in 7 reviews)); "Salaries are not fair, regardless of your experience or eductarion individuals are hired at much higher salaries than others based on who they know." ((in 6 reviews)); "Senior Management are not original thinkers" ((in 3 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

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Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

2.0

Oct 3, 2024

Toxic environment

Senior management

Recommend

CEO approval

Business Outlook

Pros

Great pt care and support, team supported on and other. Made a lot of professional connections.

Cons

Bullying by upper management and no help from HR when reported. Large turnover of alot of staff many times apparently did not give any red flags. Tense environment all the time.

1.0

Apr 26, 2024

Poor management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company has good benefits and room for growth

Cons

Turn over so high employees do not get a chance to grow because management is not great.

Fallon Health Response

Thank you for writing your review. We’re glad that you were pleased with the benefits and the opportunities to grow. Every piece of feedback is important, and we will be forwarding this to the appropriate people.

1.0

Jun 6, 2023

Misleading Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They lied on the job post and said it was a work from home job.

Cons

They lied after and said it was hybrid after 8 or more weeks of in office training, then they hold the office part over your head so your never really working from home. Just the illusion of it.

Fallon Health Response

Thank you for taking the time to share your comments. We are very sorry to hear about your negative experiences at Fallon Health. By the nature of the role, Customer Service representatives have a critical part in helping our members, which is why it’s important our reps are fully supported. We take your feedback seriously and will share your comments with the appropriate people. We wish you the best in your future endeavors.

Viewing 82 - 84 of 278 Reviews

Jobs at Fallon Health

HHA/ CNA - Health Aide-Lowell - $21:00 per hour- M-F 8- 4:30 - Great schedule and benefits!!!!

Health Aide / CNA - Attleboro, MA

Computer Operator- Growing Healthcare Organization

Medicaid Eligibility Specialist