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Family Entertainment Group

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Family Entertainment Group reviews

3.8

66% would recommend to a friend

(69 total reviews)

George Smith

91% approve of CEO

53% positive business outlook

Family Entertainment Group has an employee rating of 3.8 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family Entertainment Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

69 reviews
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Really generous company with extremely personable employees. Most of Mid-Senior management are very communicable and understanding. The benefits package is very robust.

Cons

Communication pipeline could use some work. Often, objectives and tasks are altered (or even cancelled) without notice, leaving inaccurate workloads in production. Also, critical issues are met with a laissez faire attitude with the main focus being "just get it done by all means", even if those means are extremely inefficient. This attitude leads to a severe lack of accountability with the organization.

1.0
Aug 12, 2018

Complete garbage

Recommend
CEO approval
Business Outlook

Pros

It was close to where I lived.

Cons

Awful management. Unreasonable expectations. No benefits. Constant lying. At will employment. The first manager quit because he got into a huge argument and is replaced by someone who got the position solely through nepotism. Most unprofessional and horrible person I've worked with. Is constantly late, constantly yells screams curses, has completely unrealistic expectations of what workers can do to perform, has clear biases towards various employees who are objectively not as good at their job, cuts hours without confrontation. One time the manager just plain forgot she had to go into work on a Saturday and arrived 2 hours late and pretended like nothing was wrong with it. Another time, she misread the schedule that she wrote personally and wasted 2 attendent's time to come into the office and explain to her why she messed up and why I had to cover her mess up only to have my hours cut. There is no reason to work hard or even work here. They'll cut your hours to the point they're just telling you to leave. This place has no opportunity. Telling you to believe there's any career opportunity here when there's constant overtime for salary employees and that this company is a 100 million dollar company is just trying to believe in trickle down economics. Also have fun trying to sell completely rigged and overpriced arcade games to parents with kids who will cry and scream when they clearly lose as everything is designed to rip parents off as much as possible. How pathetic. This actually should be considered gambling and be illegal.

2.0
Mar 30, 2018

Used and Abused

Recommend
CEO approval
Business Outlook

Pros

- OK pay rate - Interesting work environment - Friendly staff (for the most part) - Can’t think of many more

Cons

- Under staffed - Overworked - Terrible hours - Complete lack of communication - Disconnected upper management - Salaried employees forced to take on more responsibility than they are compensated for - Favoritism up the corporate ladder - Corporate office completely mismanaged and very unhelpful

Viewing 58 - 60 of 69 Reviews

Glassdoor has 69 Family Entertainment Group reviews submitted anonymously by Family Entertainment Group employees. Read employee reviews and ratings on Glassdoor to decide if Family Entertainment Group is right for you.