Sep 26, 2017
Joke of a Company
Anonymous employee
FarHeap Solutions, Inc. Response
8yReviews like this one are the reason Glassdoor has ceased being a valuable resource for job seekers. We don't have "shill" social media or "shill" employee accounts. Now, unbeknownst to senior management, under former marketing management those unethical tactics were being used. As soon as our CEO found out about it, those practices were discontinued.
As noted, those practices were by a former marketing lead who has been gone from the company since April 2016, almost 1-1/2 years before the above review was posted. That marketing lead took customer service and marketing staff with him on his way out the door. The people who stayed with our company did not share his unethical view of life, and have committed to working ethically, even when we know many of our competitors do not do so.
When we see multiple reviews referring to practices not attributable to our CEO, management, or current personnel, but rather referring to things that happened under the former marketing lead, it concerns us on multiple levels.
First, we're painfully aware of digital warfare, of new weapons that companies use to go after competition.
Second, although we have asked Glassdoor to remove these posts and pointed out these inconsistencies (and in the case of the above review, outright malicious slander against our CEO), they won't. Glassdoor is making itself liable for the damage caused to our company, and likely to others, when it allows people with an agenda to post untruths or skewed half-truths. I am surprised at their cavalier attitude towards posts like this.
