employer cover photo
employer logo
employer logo

Farmers Insurance Group

Is this your company?

Farmers Insurance Group reviews

3.2

43% would recommend to a friend

(6,848 total reviews)
avatar

Raul Vargas

42% approve of CEO

42% positive business outlook

Farmers Insurance Group has an employee rating of 3.2 out of 5 stars, based on 6,848 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Farmers Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Nov 10, 2017

Agency Owner

Recommend
CEO approval
Business Outlook

Pros

Great company company to have a long term career in the insurance industry. Agency Owner is probably the best position in the entire company. Self-employed. Strong stable commission structure where you can build a 6 figure income by growing your client base via your marketing efforts. Company will buyout your agency for a set price based on your client base or your transfer your agency to a family member. Large group of insurance companies with the ability work in other areas of Farmers (such as claims) if Agency Owner is not a good fit. The insurance industry is a stable industry to build a long term career and with HARD WORK Farmers Insurance can be a rewarding long term career.

Cons

Starting any business is hard and the insurance industry is a very competitive marketplace. Requires long hours to get started and consistent marketing efforts to grow a client base. Gaining & retaining clients can be a challenge as a captive agent, especially in areas where Farmers rates are higher than industry averages. You must a self-starter, financially motivated, a solid business person and a good marketer in order to reach the 6 figure income level. Requires financial resources to get licensed as well as open your own office. Background, financial and credit requirements can be a challenge.

2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Large recognizable company. There are people there to help teach and train you about the insurance industry.

Cons

If you want to be an agent there are a lot of lifetime quotas. You need to make sure to read the contract thoroughly before signing. For example, the clause that if you don't make it as a full time agent after X amount of years than you will need to pay back Farmers all subsidy they gave to you in the beginning is on the contract somewhere. I have known starting agents who signed the contract without realizing that there was this part on the contract. High pressure from District Offices for you to become an agent. What they tell you is very different from the realities of becoming an agent. To succeed as a full time agent you will need to put in a lot of time and money. Very low success rates. In addition, the company is constantly creating new rules and regulations which affects agents ability to find new customers. Sometimes, the customer service department for agent are not sure of the rules and not able to help agents.

1.0
Oct 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Health and other benefits were great. Pay was good, but only because I had been there long enough to gotten deep into the pay scale. In the end, raises were non-existent. Work life balance? No such thing. Just words.

Cons

Has gone from a quality job to a quantity job. And boy are there numbers to be tracked and ratings to be given. I was given the "opportunity" to move between claims divisions to a group that was struggling with their quality scores, on files and customer service. My scores were always top level. 2 yrs later I was fired, for of all things, not returning phone calls?!?! After 20+ yrs as an adjuster. Oddly enough, my quality scores were still top in the unit. And oddly enough, my pay was higher than others, and I had just turned 50. Hmmmm... I asked for a copy of my personal file, and was provided one. There was nothing in the file at all about all of the "probations" I was advised I had been put on, or all the verbal "warnings" I had been given. Nothing to indicate my performance was sub standard. I was let go by a promising young man in the mgmt training program. I expect he was doing what he was told. He even offered to be an employment reference in my job search. He saw no issues with my performance. There was a time when providing excellent service to the policyholder was job#1. And at that time, this was a great job and a great company.

Viewing 37 - 39 of 6,848 Reviews

Glassdoor has 7,393 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.