Terrible work / life balance if you are not on the time card, as management expects your life to revolve around the company. Just about every Liability claims handler I know in this state works works nights, weekends, and even on their vacations. Any time the work load lightens to a manageable level, your co-workers start disappearing until misery has returned. We "lost" 25-30% due to "right-sizing" last year. Management has re-structured bonuses to be most beneficial to them, while leaving crumbs for the employees, which under the "new" program you most likely won't see anything anyways after killing yourself all year due to poor executive decisions leading to poor company performance. The CEOs and senior leadership genuinely seem to have no clue how to run an insurance company, as things keep going from bad to worse with PIF growth and the loss ratio. It doesn't help that management / executive positions change every 2-4 years, as each person comes in and steers the ship in a new direction for a few years, then jumps to the next position... They call this personal development. Supervisors and management have hand-picked favorites they save all the special projects and development opportunities for, as any time a special project or new position is announced, they have already picked the same 2-3 people for these opportunities...Every year our engagement surveys say the same thing, and every year management acts shocked and hurt, saying they're working to do better, only to keep making the same mistakes EVERY year.
