Pros
This is an good stepping stone into insurance. They will pay for your INS courses as well as pay for your continuing education. At this moment you work 40 hour weeks m-f. Start time is primarily based on performance.
Cons
I work in a call center primarily servicing Independent Farmers Insurance Agents. They emphasis the #'s, productivity, sticking your assigned schedule, and you have to make sure you cover your back and make sure you're doing your job. Those of the service center agree we have regressed to elementary school because of the way we are treated. You have to pay more for your health care benefits, no more profit sharing, and we've transitioned to PTO. We're no longer able to accumulate our sick time. Work computers are monitored to ensure "quality assurance" and for "coaching opportunities.
