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Farmers Insurance Group

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Farmers Insurance Group reviews

3.2

44% would recommend to a friend

(6,841 total reviews)
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Raul Vargas

42% approve of CEO

42% positive business outlook

Farmers Insurance Group has an employee rating of 3.2 out of 5 stars, based on 6,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Farmers Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Farmers seems to value its employees and at least in the Home Office where I work, they seem to value a good work-life balance. The hours are 7:30am-4:00pm and most people in our office adhere pretty strictly to those hours. I do know many people who come in earlier and/or leave later but it is not that common except for upper management. Farmers is conservative and is owned by another conservative company (Zurich Financial) so there is little risk of the company going under during this recession and there have been very few if any layoffs so if you are looking for job security, this is a pretty good place to be. Product Management at Farmers is actually a really fun place to work because the employees are pretty young and well educated. I can't really speak about other departments.

Cons

As a conservative company, Farmers has taken few chances in the past. The company moves slowly and I think the worst and most frustrating part about Farmers is the IT. The systems are so old and archaic you have to find some kind of specialist to look anything up and everyone uses SAS or some older programs to pull data. There are so many problems with our systems and as a product manager I hear complaints often from agents about how hard it is to write business. The agents are the lifeblood of this company so we shouldn't be making things hard on them. Another bad thing is that sometimes it seems senior management is out of touch with what is going on in the world. We live in a digital age and Farmers is a dinasaur amongst agile, new-wave companies like Geico, E-Surance and Progressive. That being said, Farmers has aggressive goals and seems intent on maintaining or growing market share so we'll see where that leads in the future.

1.0
Dec 24, 2008
Recommend
CEO approval
Business Outlook

Pros

The very best reason to work at Farmers is knowing that you will not be there forever. Farmers, during the recruitment process, will promise you the world. Great salary, great benefits, free car, virtual office, pension plan with no end in sight, cash day, career growth...and the list goes on. These reasons could definitely be confused as the 'best reasons to work at Farmers' until you actually work at Farmers and see how they quickly fall short.

Cons

Workload for property adjusters can be unbearable. Inconsistent claims volume from adjuster to adjuster. One adjuster may have received 9 claims in a week while another adjuster in the same office, during the same week, will have received two claims and yet both adjusters will be graded on the same standards. Office politics are abundant, especially in the Houston office. Do not trust management as they do not trust you. Expectations change from week to week and you are penalized for everything that does not meet their standards. Also, doing a good job will only hurt you here. If you are a decent performer, you will be given more claims, more work, and treated more like the Excel Spreadsheet # that you are to them. This is a dead end job, regardless of where you go in the company. For the sake of yourself, your sanity, your safety, and that of your family, DO NOT WORK HERE. Keep in mind that the pension plan is no longer an option in 2009 (the same pension plan that was PRAISED by management during the interviews and recruitment process). Profit sharing (also praised by management in the interviews) is also ending in 2009. Most folks I worked with signed with Farmers because of these two things. Now Farmers is going to the basic 401k plan (Total Rewards) and has tried to brainwash the employees of how 'revolutionary' this program is. Basically, they are just blowing more smoke up your rear to hide the fact that they are cutting your benefits and profiting from it. You are given a free car, laptop, and cell phone. Sound pretty neat? You are essentially driving around a target and billboard for this company. How about denying a claim, having someone scream at you and kick you out of their house, and then driving a branded car around the same city in which you have angered more people than can be counted. Thankfully, these people now know what you drive in case they ever want to take anything out on you...while at the same time providing free advertising for the company. The same angry people also have your cell phone # and email address to keep your life more stressful than the job duties alone have already made it. The office has cliques throughout and those that are fake buddy-buddy with managers will have 'opportunities' to go on MiniCat assignments and possibly horizontally 'promote' to other areas. Talk to most employees candidly, outside of work, and you will see how much they dread their job and wish they worked elsewhere. I can personally say that I have never been more miserable than my time with them and leaving them was the best thing I could have ever done for myself and my family.

4.0
Dec 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons to work for Farmers Insurance Group is the opportunity to start your own business, be your own boss, compensation and benefits. Since you are your own business owner you can write everything off as a business expense for your taxes.

Cons

I don't feel management was up front with all the details of starting your own insurance company because there are hidden fees that they don't tell you about. They would say that it's ok because you get a subsidy each month. But if you have a bad month and don't reach the level of sales to cover it. They could terminate your contract and force you to pay back every month of subsidy you recived. It's a either a win/lose situation. You could have a great career or find yourself in the hole.

Viewing 6796 - 6798 of 6,841 Reviews

Glassdoor has 7,386 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.