Is FedEx a good company to work for as a Custom Associate?

Custom Associate professionals working at FedEx have rated their employer with 3.6 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of FedEx employees being 3.5 out of 5 stars. Search open Custom Associate Jobs at FedEx now and start preparing for your job interview by browsing frequently asked Custom Associate interview questions at FedEx .

Does FedEx pay Custom Associate employees well?

Custom Associate professionals rate their compensation and benefits at FedEx with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Custom Associate salaries at FedEx.

What are the top reviewed jobs at FedEx?

Package Handler (6522) , Part Time Package Handler (3088) , Courier (1178) , Operations Manager (1102) , Material Handler (942) , Fed Ex Ground Package Handler (856) , Driver (516) , Courier Driver (403) , Delivery Driver (398) , Customer Service Representative (363) , Manager (318) , Warehouse Worker (304) , FT Courier (303) , Account Executive (263) , Truck Driver (248)

What are the pros of working at FedEx according to real employee reviews?

"The pay is good and only gets better as you move up in the company." ((in 3921 reviews)); "Great for people who lie physical activity and to stay busy during the work day." ((in 1488 reviews)); "Good work life balance and flexibility." ((in 719 reviews)); "FedEx Custom Critical (the air expedite department is now in FedEx Express) has a great culture." ((in 574 reviews)); "You can make good money and limitless amount of work and can move up in positions" ((in 525 reviews))

What are the cons of working at FedEx according to real employee reviews?

"Employees come and go frequently due to the difficulty of the job and the poor management." ((in 1722 reviews)); "Long hours for mediocre pay no ac in the summer and no pay for overtime or vacation days and no benifits" ((in 1258 reviews)); "Overall I still enjoyed my time at FedEx and sometimes it just depends on your luck whether you meet a good or bad manager." ((in 936 reviews)); "Poor upper management had its challenges" ((in 360 reviews)); "Only issue is that salary is low for current employees and will never be able to catchup with new hires." ((in 316 reviews))

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FedEx

FedEx Custom Associate reviews

3.6

32% would recommend to a friend

(42 total reviews)

Raj Subramaniam

Not enough data to show CEO approval

12% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Compensation and benefits

3.3

Career opportunities

2.4

Work/Life balance

2.1

Senior management

1.9

Culture & values

Custom Associate employees have rated FedEx with 3.6 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Custom Associate professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Custom Associate professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

4.0

Jul 3, 2018

Customer service

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Job Security, good work environment

Cons

No outside Job posting directly

4.0

Sep 17, 2015

Customer Service Associate

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Excellent group of people. Great teamwork . Opportunities to move up the ladder. Medical and dental premiums are very low. Very generous with floater days and vacation time.

Cons

Very low pay. Isolated location. Not many celebrations. Most of the companies I worked for, the boss would bring donuts or pastries. Treat us to lunch once in awhile. FedEx Trade very rarely does this.

1.0

Feb 6, 2011

Eye opening to what not to do when running a business

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Previously the health insurance was pretty good, however I have heard it changed for the worse. The tuition reimbursement program The regular employees were amazing...management needed some work

Cons

An example of how a greedy company buys/acquires another and attempts to take away everything unique about it and turn it into the same type of business as every other office store in America gone completely wrong. FedEx attempted to completely rebrand Kinko's and in my opinion has failed miserably at it, cost themselves so much revenue expanding and offering overpriced retail products customers can find elsewhere for a fraction of the cost. After failing to meet revenue goals due to the excess revenue spent cleaning up their mess take it out on their employees by getting rid of salary increases and cutting hours.

Viewing 40 - 42 of 42 Reviews

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Sales Development Representative II

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Eye opening to what not to do when running a business

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